Lead Technical Author - SC cleared

Lead Technical Author - SC cleared

A major central government organisation is seeking a Lead Technical Author to join them on an initial 12-month contract, working for them 3 days on-site a week, with occasional travel to Henlow.

Responsibilities:

* Produce two Voice & Video (V&V) Service Design Packs (SDPs). Key responsibility for developing the ITIL3 aligned SDP for V&V Services
* Key Responsibility for producing the 'as built' Solution Specification for the Operational V&V systems.
* Key Responsibility for producing the Voice & Video Product Roadmap(s) for the V&V Product Owner.
* Secondary Responsibility for developing the System Knowledge Articles (KAs), Work Instructions (Wis) and User Guides (UGs) for a small V&V Service.

Essential:
* Experience of working within teams that have managed Strategic Networks and Bearer Services.
* Experience & Understanding of the difference between 'Legacy' and 'New' systems and the challenges this presents during transition, particularly for highly secure systems.
* Ability to work with others in a high pressure and conflicting priorities environment.
* Ability to work in a complex environment where Security conditions and controls can be difficult to navigate.
* Previous experience of developing systems, solutions or services that form a key element of a larger system or capability.
* V&V experience would be an advantage but not essential

Desirable - MOD Background and understanding of processes

Lead Technical Author - SC cleared