Senior Salesforce Support Specialist

.

I am currently looking for an experienced Senior Salesforce Support Specialist to join our customer on a permanent basis.

The role will work on a hybrid basis, with 2 days remote and 3 days onsite in London.

Previous experience:

• 3 years + proven experience of administering a complex Salesforce Org.
• Salesforce Administration Certification.
• Experience in delivering exceptional, customer focused and service driven support for a Salesforce based platform.
• Strong experience in administration, configuration and support of business applications, both internally built and vendor solutions.
• Proven record of working in a fast paced dynamic work environment (5 years +).
• Ability to effectively analyse and resolve complex system problems.
• Experience of working with offshore providers.
• Ability to translate complex technical issues to a level that are appropriate for consumption by end users.
• SQL skill - Ability to create complex SQL reports.

I have a full job description I can share should the role be of interest.