Second Line Support

Posted 16 July 2024
Salary Up to £0.001 per annum + Inside IR35
LocationNorth Yorkshire
Job type Contract
Discipline Technology
ReferenceBBBH196339_1721132875
Contact NameEsme Barker

Job description

Second Line Support engineer/ 2nd line support Engineer
York/ Hybrid

Inside IR35

Immediate Start

KNOWLEDGE AND EXPERIENCE

 2nd line support experience on a busy IT Service Desk (minimum 2 years).

 Experience working to and reporting against SLAs.

 Working in large scale, multi-site environments.

 Windows 10 support in a domain environment.

 Hardware, software and peripheral troubleshooting and support.

 Active Directory/Azure Active Directory administration.

 Working knowledge of TCP/IP networks.

 Office 365 administration, troubleshooting and support.

 Azure Intune troubleshooting and support.

 VPN troubleshooting and support.