Infrastructure Engineer (3rd Line Support)

Infrastructure Engineer / 3rd Line Support Engineer - active DV clearance

A major cenrtal government department is seeking a Infrastructure Engineer / 3rd Line Support Engineer to join them on an initial 6-month contract working 3 days a week out of East Kilbride.

Essential skills and knowledge

• Microsoft Endpoint Manager (Intune) administration, including familiarity with Autopilot deployment and device enrolment, the ability to create and deploy applications, device configuration and endpoint security policies, operating system and application patching
• Windows and iOS end user device and operating system support
• The ability to support a Cloud based print solution
• Microsoft Entra ID administration and troubleshooting
• Administration, troubleshooting, and reporting on Cloud based Zero Trust Platform
• A collaborative approach to working both within the Infrastructure Engineering teams and with other DDaT functions as required

Desirable skills and knowledge

• Practical knowledge of Linux and Ansible
• Experience of SNMP and Agent based infrastructure monitoring
• End User device management and application delivery and lifecycle management using System Center Configuration Manager (SCCM)
• Installation, support, monitoring, and maintenance of Microsoft Technologies such as Active Directory, Group Policy, Exchange, PowerShell, DNS, DHCP, Certificate Services, ADFS, Failover Clustering
• Installation, support, monitoring, and maintenance of Server Operating Systems (Windows and Linux)
• Installation, support, monitoring, and maintenance of virtualisation technologies

Infrastructure Engineer / 3rd Line Support Engineer - active DV clearance