Change Manager

Change Manager // Business Readiness // London Market // Insurance

CONTRACT / LONDON / HYBRID WORKING / 6 month contract

A London Market Insurer has a requirement for a Change Manager to join their transformation programme. The ideal candidate will have operated as a Business Change Manager and will support with business readiness and business adoption to ensure the business are ready for the next stage in the change journey.

Key Responsibilities:

• Apply change management methods, processes and tools to support the projects and initiatives. in achieving the
• required adoption
• Conduct impact analyses, assess change readiness and identify key stakeholders and areas of potential
• resistance in line with the CM service levels
• Represent the need for clear and defined measures of success / user adoption metrics and monitor change
• progress / user adoption
• Identify and plan for any anticipated resistance and support the business in implementing resistance management
• Provide input, document requirements and support the design and delivery of training programs
• Build strong relationships with the business stakeholders, through a solid and empathetic understanding of the
• projects impacts on people, to assist in shaping and delivering projects and their associated change plans.
• Work to build and gain maximum buy-in from change networks
• Actively contribute to helping mature the Change management team through being visible in team meetings and
• promoting the team and capability positively through your business networks
• Work with change sponsors to help coach them in how to perform their role effectively to the benefit of the change being implemented

Skills and Experience:

• Experience and knowledge of implementing change management principles
• Experience developing and driving the successful delivery of multiple change plans (including resistance
• management)
• Experience in organisation design and/or in driving cultural/ behavioural change amongst diverse groups of
• people and cultures
• Strong understanding of the change journey, people impact and ability to navigate this process when
• implementing a new way of working
• Excellent communication skills with a good level of negotiation, influencing and presentation skills
• Experience as part of a team implementing a major programmes of change
• Experience with project management approaches (Agile / Waterfall), tools and phases of the project lifecycle
• A passion for driving operational and cultural change with a specific focus on delivering exceptional customer
• experience and results oriented approach.