IT Consultant

Role - IT Manager

Role Type: Fixed Term Contract

Length of Contract: 12 Months

Salary - £60,000-70000 per annum

Location - Birmingham

Overview

This is an excellent opportunity for someone to come in and support the Director of IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The IT Manager will be responsible for both the tactical and strategic development of functions listed above. The IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day to day Service delivery and capacity planning to ensure the IT department meets the current and future requirements of the organisation.

Responsibilities

• Identify and implement improvements to IT Service Desk, IT Operations, IT

infrastructure, Software Development and Solutions Architecture with the associated road-maps to ensure the selection, deployment and life-cycle management of appropriate services is aligned to the corporate plan.

• Provision of technical advice and guidance to ensure that business benefits are derived from the large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment.
• Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure road-maps, with a particular focus technical debt and getting the most out of technology investments.
• Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services.
• Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture
• Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on pro-active service delivery

Experience Required

• Proven previous working experience as a Lead IT manager or Head of IT
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
• Previous experience analysing IT function effectiveness and aligning to business operations.
• Hands-on experience with computer networks, network administration and network installation.
• Ability to manage IT service desk and networking functions to optimise efficiency and outcomes.