EUC 3rd Line Engineer- Inside IR35

Posted 23 October 2024
Salary £385 - £425 per day
LocationLondon
Job type Contract
Discipline Infrastructure and Networks
ReferenceBBBH195802_1729688889
Contact NameChris Brown

Job description

Investigo's major client is currently seeking an experience EUC 3rd line engineer to join an existing team. The role requires someone who holds a wide-ranging technical skillset, works well within a close-knit team, can
self-manage their workload, and above all, enjoys the challenge of working with technology.
The position sits alongside other Infrastructure engineers and specialists. As a team, they are responsible
for designing, implementing, and maintaining all aspects of the end user technology estate.

This is a hybrid working role split between London or Surrey.

Key responsibilities

  • Perform as a key member of the IT Infrastructure Team, working closely with other team members, and
  • colleagues across the IT Department in order to support all systems and technical processes.
  • Update the internal knowledge base with both technical guides for colleagues, and system usage procedures to
  • aid internal staff.
  • Provide excellent customer service and support for internal staff via email, Teams or face-to-face.Work collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting
  • issues related to the system environments.
  • Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies.
  • Understand the requirements of the business and suggest appropriate technologies to help deliver business
  • goals.

Key Skills

  • Proven track record of technical system implementation, both from an Infrastructure and Application
  • perspective, covering multiple platforms and technologies.
  • Excellent general experience with Microsoft technologies across the board.
  • Windows 10 / 11 desktop OS deployment experience. Capturing, creating, and deploying OS
  • images using SCCM or Windows Deployment Services (WDS).
  • Windows Server OS implementation experience across multiple platform roles, including Active
  • Directory, Group Policy management, Remote Desktop Services
  • WSUS update patch management
  • Strong Microsoft SCCM deployment, configuration, and app packaging experience.
  • Strong scripting ability in the likes of PowerShell or similar languages for the purposes of automation, user
  • administration, application deployment, and system integration.
  • Strong experience with Mobile Device Management services, ideally VMware Workspace ONE (aka Air
  • Watch) and Apple Business Manager.
  • Good experience of working within an AWS Cloud environment, particularly managing EC2 instances and
  • ideally AWS Workspaces (VDI).
  • Good experience of working with a Remote Desktop Services environment, ideally including deployment of
  • virtual apps.
  • General knowledge of networking and technologies to aid in diagnostics, such as concepts of VPNs,
  • Firewalls, IP routing, and Wireless configurations.