Change Co-Ordinator / IT Analyst

Change Co-Ordinator / IT Analyst
Permanent
Remote

Our client is looking for a Change Co-Ordinator / IT Analyst to assist with coordinating, running, and supporting change within the IT Team and wider business, including projects, mobilisations, and existing changes.

Key Responsibilities:

• Coordinating suppliers in a highly technical, and frequently demanding environment.
• Implement documentation to move projects, mobilisations, and processes into BAU.
• Creation of new technical and business processes.
• Liaise with key stakeholders and other support providers to understand and contribute to changing system landscapes, support frameworks and end user requirements.
• Plan and run User Acceptance Testing of new or reconfigured systems and applications.
• Out of Hours change attendance.
• Continual Personal Development (CPD).
• Liaising with the Transformation team.
• Ensure that new products comply with IT security standards.
• Run projects where applicable.
• Perform key project and mobilisation tasks to support the IT Change Team.
• Creating SOPs and documentation for projects and mobilisations, where needed.
• Provide reporting and updates on tasks and projects where there is ownership.
• Help defining data requirements, working with the Data Engagement Lead.
• Some knowledge of 365 environments, such as Azure and the 365 suites

Skills and Experience:

• Previous experience of working within a change environment
• Ability to prioritise & organise own work in a busy environment.
• Strong Office 365 skills
• Mitel
• CRM admin
• Office 365 Admin