3rd Line Infrastructure Engineer - Inside IR35

Investigo's major client based in Surrey is seeking an experienced 3rd Line Infrastructure Engineer to help our client with general BAU activities as well as migrating a new acquired business in to the organisation.

This is a mainly remote role with one day a week travel to the office.

Responsibilities

• Designing, developing, implementing, and managing infrastructure.
• Ensuring reliable and ongoing measurement and monitoring of our infrastructure.
• Maintaining and enhancing build/deployment pipelines for continuous integration and continuous delivery of changes to improve quality and availability of our infrastructure.
• Providing 3rd line technical support for hardware and applications
• Act as an escalation point for difficult or complex incidents.
• Disaster Recovery and Backup - systems implementation, processes, documentation, and testing
• Ensure that IT continuity plans, technology and tools safeguard data integrity, security and access.
• Service Asset and configuration management

Key skills

• Subject matter expert for all aspects of Microsoft Windows client, mobile device, and software deployment
• Subject matter expert for all aspects of M365 - Teams, Office, SharePoint
• Strong skills in Windows 11
• Solid understanding of Intune
• Strong skills supporting Azure AD, DNS and Remote Desktop Services
• Good skills in VMware virtualization technologies
• Strong Azure experience
• Migration experience